Distance Sales Pre-Information
Provides key trader, digital product, price, payment, delivery, withdrawal and complaint information before an order.
Last updated: August 3, 2026
Business and request details
Email: support@cruzemedya.xyz
Privacy request channel: privacy@cruzemedya.xyz
Trader information
Legal name, address, phone, email and registration details are published from the Site Content panel and must be complete before payments are accepted.
Product and total price
Key features, compatibility, license term, total USD price, tax and additional costs are shown immediately before order confirmation.
Payment and delivery
Accepted bank-transfer or crypto methods, verification and digital delivery are disclosed at checkout, and the order record remains accessible in the account.
Withdrawal and exceptions
Any digital-content withdrawal exception requires its legal conditions, advance consent and acknowledgement before ordering. A blanket no-refund term does not override mandatory rights.
Disputes
Account support may be used first. Statutory rights to competent consumer authorities and courts remain available.